How This Leader’s Purpose Helped Bring Turnover to a Fraction of the Industry Average

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How This Leader’s Purpose Helped Bring Turnover to a Fraction of the Industry Average

Nick Sarillo

Posted on February 26, 2019

Listen to the episode:

In this episode of the donothing podcast, you’ll learn:

  • What inspired Nick to go from working in construction to building his own pizza restaurant
  • Why Nick never connected with traditional learning methods
  • How Nick handles the stress of entrepreneurship
  • How Nick physically built his iconic restaurant using reclaimed wood
  • Why admitting your mistakes makes you a better leader
  • Why trust is an essential part of great leadership
  • How Nick came up with his trust-and-track management style
  • How Nick’s Pizza & Pub maintains such low turnover despite having a young workforce
  • When Nick decided to start practicing open-book management
  • What unique metrics Nick uses to track performance
  • How Nick integrated his own passion into his company’s mission
  • Why Nick values vulnerability and honesty
  • How supporting his own community likely saved Nick’s Pizza & Pub
  • Why Nick believes teaching life skills to new employees is so important
  • Why Nick recently had to close one restaurant location
  • Why Nick started the Trust and Track Institute to teach his management technique
  • How teaching trust-and-track motivates and inspires Nick, and other leaders

On this week’s donothing podcast, I sat down with the founder of Nick’s Pizza & Pub, Nick Sarillo. The creator of the innovative “trust-and-track” management style, Nick launched one of the country’s most successful pizza restaurants and also proved that purpose-driven, community-focused leadership can reap immense rewards.

From starting out as a carpenter to launching his own family-friendly restaurants outside of Chicago, Nick’s success serves as a great example of why living your purpose and values truly works. By putting his people first and supporting their growth, Nick’s Pizza experiences low turnover, high engagement and stellar profit margins.

In addition to running Nick’s Pizza and Pub, Nick is a TEDx speaker and the author of A Slice of the Pie: How to Build a Big Little Business. He is also the founder of the Trust and Track Institute, where Nick and other coaches train leaders on how to achieve success through honesty and accountability.


Connect With Nick Sarillo

Purchase Nick Sarillo’s Book, A Slice of the Pie: How to Build a Big Little Business

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